Shareholder FAQs

Shareholder FAQs

Where are LB Shell PLC’s shares traded?

The Company’s shares were admitted to the Standard Listing segment of the Official List of the London Stock Exchange on 9th July 2014.

How can I buy or sell shares in the Company?

Investors normally use a stockbroker, bank or building society or a “share shop” that offers a similar service. The commissions charged for buying and selling shares vary between the different organisations.

Equiniti provide a range of Share dealing services, full details, including rates and charges can be found at – phone 03456 037 037 Lines are open Monday – Friday, 8:00am to 4:30pm for dealing, and until 6:00pm for enquiries.

You can do your share dealing online, in real time, between 8:00am and 4:30pm, Monday to Friday.

What is Stamp Duty?

Stamp duty is tax that is payable whenever shares are traded. The buyer of the shares must pay the stamp duty before the shares can be registered in their name. Stamp duty is currently set at 0.5% of the value of the shares traded, rounded up to the nearest £5.00. If you use a broker to buy shares, the stamp duty will usually be added to the price automatically.

Where can I find details of the current share price of the Company’s shares?

Share price information is shown on this website via a link to the London Stock Exchange. Please note that there is a price delay of at least 15 minutes against real time values. Other websites also show share price information directly. Share prices are often quoted alongside a unique code known as a stock exchange ticker. The London Stock Exchange ticker for LB Shell PLC is LBP

Can I view details of my LB-Shell PLC shareholdings online?

You can view details of all your holdings for companies registered with Equiniti online through Equiniti’s Shareview service as soon as you register. Once you have registered you will be able to view all your holdings and update your details online.

How do I notify the Registrar of a change of address/change of name?

You should notify the Registrar, Equiniti, on 0371 384 2030 or +44 121 415 7047, or by going to and registering your email address.

Shareview is a secure shareholder self-service website. It’s available 24 hours a day and is free to all LB-Shell PLC shareholders. By going online, you can amend your address, check share balances, check payment and tax information and also update payment instructions.

What do I need to do if my share certificate gets lost or damaged?

You should call the Registrar at Equiniti, on 0371 384 2030 or +44 121 415 7047 and inform them that you have mislaid or damaged your certificate. They will send you a letter of indemnity to sign and return to them. The indemnity provides you with cover for any loss arising from a dispute over ownership of the missing shares. An administration fee is usually charged for this service.

If the value of the shareholding represented by the lost or misplaced share certificate is more than £100, the indemnity must be countersigned by a bank or insurance company, which may also charge a fee. Alternatively Equiniti offers a countersignature service where the value of the shareholding is between £100 and £50,000 upon the payment of an insurance premium. A sliding scale of charges applies, depending on the value of the lost certificate to reflect the greater risk to the insurer.

Please check to ensure that the certificate has been lost before informing Equiniti in order to avoid incurring any fees (as outlined above).

To request an indemnity please contact Equiniti advising them of your full name, address, the company in which you hold shares, the certificate number and amount of any share certificate(s) still in your possession.

Can I receive shareholder documents electronically, rather than a hard copy by post?

Yes. To register to receive the Company’s shareholder publications electronically by email (such as Annual Reports, Notice of Annual General Meeting, or Notice of General Meetings) you need to register your email address with Equiniti by registering at

Shareholders who choose to receive electronic copies can change their election at any time by contacting Equiniti.

What happens at the AGM of the Company?

The notice calling the meeting will invite you to attend and vote on important matters such as the election of directors and auditors. Shareholders have the opportunity to hear about the Company’s performance and prospects for the future, and ask questions about the Company and its activities.

What if I can’t attend the AGM in person?

You can still participate in the meeting by appointing someone to attend and vote on your behalf – this person is known as your ‘proxy’. Your proxy can be the chairman of the meeting, or any other person you choose. You can instruct your proxy to cast your vote according to your specific instructions, or at his or her discretion.

You can appoint a proxy by completing and returning the form that will be sent to you before the meeting (the Proxy Voting Form). If you have received a paper form but wish to appoint a proxy electronically, the voting website address will be printed on the form. If you have received an email rather than a paper form it will contain a link to the voting website.

Do you publish the number of proxy votes received in relation to an AGM or General Meeting?

Information regarding the number of proxy votes received for and against each resolution, as well as votes withheld, will be published on our website soon after the conclusion of each meeting.